01Case study · Utilities & discoms
Public charging under a tender, with the reporting it demands
Subsidised public charging comes with reporting obligations. They are discovered late, and reconstructing them from incomplete records is painful.
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Public sites under the tender
Quarterly
Reporting obligation
Per site
Granularity required
The deployment
Profile
- Deployment
- Public charging on utility and municipal land
- Obligation
- Periodic energy, session and uptime reporting per site
- Constraint
- Evening peak coincides with driver demand
The problem
What was in the way
- 01The tender required energy, session and availability reporting per site per quarter, in a defined format.
- 02Charging load landed squarely on the evening peak, which is the worst hour for the distribution network.
- 03Planning wanted hour-of-hour load data at feeder level, which nothing was capturing.
- 04Availability had to be evidenced, not asserted, and outages explained.
The approach
What was actually done
Each step names the mechanism rather than the outcome, so you can judge whether it would transfer to your situation.
Report from the records, not from memory
Energy, sessions and per-connector availability are retained from day one at the granularity the tender asks for, so producing a quarterly return is a query rather than a reconstruction.
Price the peak honestly
Time-of-day tariff windows mirror the utility’s own structure, making off-peak charging materially cheaper and giving price-sensitive drivers a reason to shift.
Enforce the ceiling physically
Per-EVSE charging profiles cap draw at constrained sites regardless of what a driver would prefer, re-applied automatically after every charger boot.
Outages with causes attached
Every availability gap carries its decoded fault code and the action taken, which is what turns an uptime percentage into something a tender committee accepts.
The outcome
What changed
- Quarterly returns produced from stored records rather than assembled by hand.
- Measurable movement of discretionary charging out of the evening peak.
- Hour-of-day load data available for network planning.
- Availability evidenced per site with the outage list attached.
Platform
What was used
Analytics & reporting
Dashboards and exports for energy delivered, session mix, utilisation, downtime and revenue across every level of the network.
Uptime & incident management
Connectivity monitoring, fault grouping and uptime reporting per charger, per site and per contract.
Tariffs & pricing plans
Per-kWh, per-minute, flat-fee and time-of-day pricing, with idle fees, driver-group rates and tariff groups across sites.
Smart charging & load management
Per-connector power limits, default charging profiles and site-level load sharing — enforced on the charger, not just on paper.
Would the same approach work for you?
Tell us your constraints and we will say honestly which parts of this transfer and which do not.